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    Coaching and Mentoring

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    Coaching and Mentoring Training

    Our training courses are highly practical and take a toolbox approach to training – providing step by step models that result in effective mentoring outcomes. There are plenty of opportunities for discussion and participants are constantly applying the concepts to their own organisational setting.
    Skills are built through a series of exercises designed to give participants a taste of effective mentoring in both the roles of mentor and mentee. Most courses come with a participant reference manual that provides a valuable resource for ongoing learning.


    • Course Description: Coaching and Mentoring
    • Accredited:  NO. The training provider and the facilitators is however accredited, but not this course.
    • Duration: 2 day
    • Hidden fees: None
    • Certificate: Certificate of attendance unless otherwise stated.
    • Activities/Assessment: Learners are required to apply skills and knowledge obtained on the course in the workplace. The facilitator will incorporate 70% practicality by means of examples, activities and role-plays during the contact session. Learners will receive a learner guide which will guide them thorough the process.


    Currently we have the following supporting structures in place for our members:

    • Telephone support.
    • Contact Detail –
      • Cell. 0825507946 Tel. 0867227014 English, Tel. 0318115749 English/Zulu.
    • Helpdesk – – 7 days a week (integrated email and sms notifications).
    • Members private forum with model answers to all  activities including JOB opportunities.
    • Check-out our reviews:


    This programme consist of the following key areas:

    • Coaching of Learners
    • Guide and counsel Learners

    Learning Units:

    1. Describe the role of the ETD practitioner
    2. Define coaching
    3. Define knowledge and skills
    4. Apply bill of rights in your organisation
    5. Describe essential coaching vocabulary
    6. Identify the benefits of coaching
    7. Describe the role of the coach
    8. Describe the responsibilities of a coach
    9. Define the five principles of coaching
    10. Establish a relationship between oneself and the learner by creating the right climate
    11. Evaluate and identify ways of improving the relation with learners
    12. Describe the blueprint of coaching
    13. Select a suitable coach
    14. Conduct an interview using relevant questions
    15. Apply the delegating process
    16. Evaluate a delegating process
    17. Develop listening skills
    18. Identify learners needs
    19. Understand why people learn
    20. Understand how people learn
    21. Understand how information are perceived
    22. Identify learners needs and problems
    23. Define education
    24. Define training
    25. Define development
    26. Describe the Education, training and development cycle
    27. Delivering Learning programmes
    28. Apply the eight step training protocol
    29. Apply brainstorming techniques
    30. Apply on the job coaching techniques
    31. Apply feedback techniques
    32. Apply problem-solving techniques
    33. Develop a planning and feedback form for coaching
    34. Apply the assessment process
    35. Conduct team coaching
    36. Develop administration skills for coaching practices
    37. Apply facilitation skills during coaching
    38. Identify possible problems that can occur during coaching sessions
    39. Describe the importance of follow-up session after coaching
    40. Identify the types of conflict that can occur during coaching sessions
    41. Identify the reasons for conflict
    42. Identify symptoms of conflict
    43. Identify way to prevent conflict
    44. Identify and describe apply the four levels of evaluating the transference of learning
    45. Apply the four levels of evaluation of learning
    46. Evaluate feedback given by a coach
    47. Identify areas that require more specialised counseling
    48. Identify the relevant specialists
    49. Evaluate your own performance as coach


    This dynamic and in-depth two day Short Course is for experienced leaders, change agents and educators who already work on a one to one basis with people. Past participants include CEOs, managers, management consultants and professionals who want to expand their competence as a coach and mentor. We will explore the definition and core skills of both.


    • Minimum of 14 days workplace experience in the workplace. (part time or full time)
    • Basic communication skills (English = reading and writing skills on a NQF level 1 (Grace 8 or higher))
    • Able to attend the contact session and any of our workshops offered.

    Learner preparation for the contact session (Classroom Training)


    • Attending the full contact session. (Classroom Session)
    • Copy of ID document
    • Pen and paper.


    1. Enrol as a learner with Trainyoucan by completing the application form.
    2. Attend the contact session with Trainyoucan.
    3. We provide you with all the learning material that you need.
    4. Certification (Attendance) on completion.


    We offer corporate packages on site to reduce the cost and make training more affordable. Our corporate packages work as follows:

    1. You provide the venue – you safe money!
    2. We provide the Facilitator – you only pay the daily Facilitator rate!
    3. Set price per manual and certificate or each person attending.
    4. Deposit 50% required as confirmation of the course and 50% on completion (last day).

    Terms of agreement:

    • The employer provide the venue.
      • Where possible we require we request U-Shape or Boardroom style.
      • Employer to indicate if flipchart is available. (TRAINYOUCAN will provide where not possible)
    • The employer provide refreshments (teas on arrival, morning and afternoon) – Where not possible TRAINYOUCAN will make arrangements.
    • Catering – this is totally dependent on the employer/organisations internal policies and procedures.
    • Session start: All sessions will be starting 8h30 in the morning until 16h00 unless otherwise communicated.
    • TRAINYOUCAN will provide an SETA Accredited Facilitator with the scope to deliver the required programmes for the duration of the course.
    • Maximum of 12 delegates per class requested.
    • Request brief outline or training needs/gap from the employer/organisation to assist Facilitators in addressing special needs during the training sessions.
    • Bookings and arrangements can be confirmed directly with the Facilitators however all bookings and payments will be accepted on a valid invoice from our accounts department.
    • Payment Request: Strictly on invoice only!